José A. Cabranes, Circuit Judge:
This petition for enforcement of an order of the National Labor Relations Board (the "Board" or the "NLRB") and an employer's cross-petition for review present two questions. The first is whether the employer, Respondent-Cross-Petitioner Pier Sixty, LLC ("Pier Sixty"), has forfeited its challenge to the legality of the appointment of Acting General Counsel of the NLRB, Lafe Solomon ("Solomon"). Pier Sixty argues that Solomon, who authorized the complaint in this case, served in violation of the Federal Vacancies Reform Act of 1998 (the "FVRA")
The second question presented is what constitutes "opprobrious conduct" in the context of an employee's comments on social media. To be more precise: the NLRA generally prohibits employers from terminating an employee based on that employee's union-related activity. But even an employee engaged in protected activity "can, by opprobrious conduct, lose the protection of the [NLRA.]"
We hold that Pier Sixty has not shown the existence of an "extraordinary circumstance" that requires us to waive the ordinary rule against considering arguments not presented to the Board as required by 29 U.S.C. § 160(e). We therefore do not reach the merits of the challenge to Acting General Counsel Solomon's appointment. We also affirm the NLRB's determination that Pier Sixty violated Sections 8(a)(1) and 8(a)(3) by discharging Hernan Perez
Accordingly, we
Pier Sixty operates a catering company in New York, N.Y. In early 2011, many of its service employees began seeking union representation. Following what the parties substantially agree was a tense organizing campaign that included threats from management that employees could be penalized or discharged for union activities, Pier Sixty employees voted to unionize in an October 27, 2011 election.
Two days before that election, Hernan Perez was working as a server at a Pier Sixty venue. A supervisor, Robert McSweeney, gave Perez and two other servers various directions in what the NLRB's opinion describes as a "harsh tone."
"Bob" referred to McSweeney. Perez knew that his Facebook "friends," including ten coworkers, would be able to see the post; the post was also publicly accessible, although Perez may not have known so at the time.
Later that day, Perez filed a charge with the NLRB alleging that he had been terminated in retaliation for "protected concerted activities." On December 15, 2011, Evelyn Gonzalez, who had led organizing efforts at Pier Sixty, filed a second charge, alleging various unfair labor practices in violation of Section 8(a)(1) of the NLRA. On August 24, 2012, NLRB Region Two issued an amended complaint consolidating those two charges.
While both parties agree that we have jurisdiction, we nonetheless consider the issue independently.
As an initial matter, we address Pier Sixty's argument that the Court cannot enforce the NLRB decision because the complaint against Pier Sixty was not authorized by law. We do not reach the merits of this FVRA challenge because Pier Sixty has forfeited the issue by not raising it in the proceedings before the Board.
In making this argument, Pier Sixty relies entirely on SW General, Inc. v. NLRB, a recent decision of the Court of Appeals for the District of Columbia Circuit ("D.C. Circuit"), which held that the NLRB's Acting General Counsel Solomon — under whose authority the complaint against Pier Sixty issued — served in violation of the FVRA, 5 U.S.C. §§ 3345 et seq.
But unlike the petitioner in SW General, Pier Sixty never raised this argument before the Board. Pursuant to 29 U.S.C. § 160(e), "[n]o objection that has not been urged before the Board ... shall be considered by the court, unless the failure or neglect to urge such objection shall be excused because of extraordinary circumstances." Our precedents make clear, moreover, that even an apparently meritorious challenge to the authority of an NLRB agent in itself does not qualify as an "exceptional circumstance" allowing the party to raise the argument for the first time before our Court.
While we recognize that this issue, generally construed, has divided various panels of the Courts of Appeals,
We now turn to the second question presented — namely, whether the NLRB's petition for enforcement should be granted. That question itself turns on a more particular one: was Perez's Facebook post so "opprobrious" as to lose the protection that the NLRA affords union-related speech?
In answering that question, we will accept the NLRB's factual findings "if they are supported by substantial evidence in light of the record as a whole."
The NLRA generally prohibits employers from discharging an employee for concerted or union-related activity. Specifically, Section 7 of the NLRA guarantees employees the right "to engage in ... concerted activities for the purpose of collective bargaining or other mutual aid or protection."
This right to engage in union-related activity is protected by Sections 8(a)(1) and 8(a)(3) of the NLRA, which prohibit an employer from discharging employees for participating in protected, union-related activity under Section 7.
The "abusive" behavior at issue here is Perez's use of obscenities in the workplace. Traditionally, the starting point for evaluating whether an employee's "uttering of... obscenities" in the workplace qualifies for protection under the NLRA has been the four-factor test established by the NLRB in Atlantic Steel.
But the Atlantic Steel test has come under pressure in recent years. In NLRB v. Starbucks, this Court concluded that the Atlantic Steel test gave insufficient weight to employers' interests in preventing employees'
At about the same time, the General Counsel's Office began developing new guidance for evaluating an employee's use of social media that went in a more employee-friendly direction and that limited the ability of employers to issue rules regarding use of social media, even where employees were posting public criticisms of their employers and workplace.
In the present case, after adopting the ALJ's factual findings, the Board analyzed Perez's Facebook post using the nine-factor "totality of the circumstances" test. While we are not convinced the amorphous "totality of the circumstances" test adequately balances an employer's interests,
Instead, Pier Sixty argues that the Board's decision — that "Perez" comments were not so egregious as to exceed the Act's protection"
First, even though Perez's message was dominated by vulgar attacks on McSweeney and his family, the "subject matter" of the message included workplace concerns — management's allegedly disrespectful treatment of employees, and the upcoming union election. Pier Sixty had demonstrated its hostility toward employees' union activities in the period immediately prior to the representation election and proximate to Perez's post. Pier Sixty had threatened to rescind benefits and/or fire employees who voted for unionization.
Second, Pier Sixty consistently tolerated profanity among its workers. The ALJ found that Pier Sixty had not previously disciplined employees for widespread profanity in the workplace, including the words "fuck" and "motherfucker," among other expletives and racial slurs. The Board relied on evidence that, in the context of daily obscenities, Pier Sixty only issued five written warnings to employees for such an offense in the six years prior to Perez's discharge. And there was no evidence that Pier Sixty has ever discharged an employee solely for the use of offensive language. The ALJ specifically credited employee testimony that Chef DeMaiolo and McSweeney cursed at employees on a daily basis including screaming phrases such as "What the fuck are you doing?," "Motherfucker," and "Are you guys fucking stupid?"
Third, the "location" of Perez's comments was an online forum that is a key medium of communication among coworkers and a tool for organization in the modern era. While a Facebook post may be visible to the whole world, including actual and potential customers, as Pier Sixty argues, Perez's outburst was not in the immediate presence of customers nor did it disrupt the catering event.
In sum, Pier Sixty has failed to meet its burden of showing that Perez's behavior was so egregious as to lose the protection of the NLRA under the Board's "totality-of-the-circumstances" test. However, we note that this case seems to us to sit at the outer-bounds of protected, union-related comments, and any test for evaluating "opprobrious conduct" must be sufficiently
To summarize, we hold as follows:
For the foregoing reasons, we
In turn, Section 8(a) of the NLRA, 29 U.S.C. § 158(a), reads:
Once an unfair labor practices complaint has been issued, ALJs (who are also under the supervision of the General Counsel) preside over a trial and file a decision. If no timely exceptions to that decision are filed, it automatically becomes the decision and order of the Board. See 29 U.S.C. § 153(d) ("The General Counsel of the Board shall exercise general supervision over all attorneys employed by the Board (other than administrative law judges and legal assistants to Board members) and over the officers and employees in the regional offices."); 29 CFR § 102.48(a) ("In the event no timely or proper exceptions are filed as herein provided, the findings, conclusions, and recommendations of the administrative law judge as contained in his decision shall, pursuant to section 10(c) of the Act, automatically become the decision and order of the Board....").
While substantial power has been delegated to the RDs and ALJs, the Board's General Counsel — a Presidential appointee whose nomination is subject to the advice and consent of the Senate — retains the "final authority" with respect to "the investigation of charges and issuance of complaints" under the NLRA. See 29 U.S.C. § 153(d).
Cf. Constellation Brands v. NLRB, 842 F.3d 784, 787-89 (2d Cir. 2016) (discussing the Board's procedures for union certification and the authorities of various units).
In addition, Section 9(d) of the NLRA, 29 U.S.C. § 159(d) states that the record and findings made in the underlying proceeding are part of the record before this Court:
The "totality of the circumstances" test for evaluating an employee's use of social media may consider the following factors: (1) any evidence of antiunion hostility; (2) whether the conduct was provoked; (3) whether the conduct was impulsive or deliberate; (4) the location of the conduct; (5) the subject matter of the conduct; (6) the nature of the content; (7) whether the employer considered similar content to be offensive; (8) whether the employer maintained a specific rule prohibiting the content at issue; and (9) whether the discipline imposed was typical for similar violations or proportionate to the offense. Pier Sixty, LLC, 2015 WL 1457688, at *3.
The aforementioned tests, though most relevant to the conduct at issue here, are not the exclusive frameworks through which the Board has evaluated whether employee conduct is entitled to NLRA protection.
Much has been written on "fighting words" that are so insulting in both content and delivery that they are likely to provoke the listener to respond violently. See Cohen v. California, 403 U.S. 15, 20, 91 S.Ct. 1780, 29 L.Ed.2d 284 (1971) (defining "fighting words" as "those personally abusive epithets which, when addressed to the ordinary citizen, are, as a matter of common knowledge, inherently likely to provoke violent reaction"); Chaplinsky v. New Hampshire, 315 U.S. 568, 572, 62 S.Ct. 766, 86 S.Ct. 1031 (1942) (defining "fighting words" as "those which by their very utterance inflict injury or tend to incite an immediate breach of the peace").
Different groups respond to the same words differently. See generally José Mateo & Francisco Yus, Towards a Cross-Cultural Pragmatic Taxonomy of Insults, 1 J. OF LANG. AGGRESSION & CONFLICT 87-114 (2013) (examining cursing and verbal abuse in varying cultural contexts). Among some groups, certain maternal insults could be perceived as "fighting words." See LIZA BAKEWELL, MADRE: PERILOUS JOURNEYS WITH A SPANISH NOUN 64, 74 (2011); see also Silvia Kaul de Marlangeon, et al., A Typology of Verbal Impoliteness Behaviour for the English and Spanish Cultures, 25 REVISTA ESPAÑOLA DE LINGÜÍSTICA APLICADA 69-92 (2012) (evaluating differences in verbal impoliteness across Spanish-speaking cultures). This contrasts to other groups where maternal insults carry different social and cultural connotations. See BAKEWELL, MADRE: PERILOUS JOURNEYS WITH A SPANISH NOUN 44 ("[A]ll over the world groups of people have their ways to insult mothers or use mothers to insult others.").